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Help & Legal Support

Resources for Aetherum institutional partners

About Aetherum

Aetherum is a business-to-business (B2B) crypto-collateralized lending infrastructure platform built exclusively for credit unions and institutional partners. Our platform is not consumer-facing — individual borrowers interact with their credit union, which uses Aetherum’s technology behind the scenes.

For Credit Union Partners

Schedule a Demo

See the Aetherum platform in action. We’ll walk you through loan origination, DACS risk assessment, custody integration, and portfolio dashboards.

Book a 30-Minute Demo →

Get in Touch

Have questions about how Aetherum can work for your credit union? Our team is here to help.

hello@aetherum.ai

Legal Pages

Terms of Service

Platform access terms, eligibility, intellectual property, fees, and liability provisions for institutional partners.

Read Terms →

Privacy Policy

How we collect, use, and protect information. Details on sub-processors, data retention, and your rights.

Read Privacy Policy →

Disclaimers

Important disclosures about our regulatory status, DACS model, cryptocurrency risk, and third-party integrations.

Read Disclaimers →

Regulatory Context

Aetherum is a software provider, not a regulated financial institution. Our credit union partners operate under their existing regulatory frameworks. Key regulations that apply to institutions using our platform include:

  • NCUA — National Credit Union Administration oversight and examination requirements
  • BSA/AML — Bank Secrecy Act and Anti-Money Laundering compliance obligations
  • FCRA — Fair Credit Reporting Act. Note: the DACS score is a risk assessment tool, not a credit score or consumer report under the FCRA
  • TILA — Truth in Lending Act disclosure requirements for loan terms
  • ECOA — Equal Credit Opportunity Act fair lending protections

All regulatory compliance responsibilities remain with the credit union. Aetherum provides technology infrastructure only.

Third-Party Partners

The Aetherum platform integrates with industry-leading infrastructure providers:

  • BitGo — Institutional-grade digital asset custody and transaction processing
  • Plaid — Financial account connectivity, identity verification, and consumer reporting
  • Sardine — KYC/AML identity verification and fraud prevention
  • Kraken — Digital asset pricing data and market information

Security Reporting

If you discover a security vulnerability or have a security concern related to the Aetherum platform, please report it responsibly to:

Security Contact: security@aetherum.ai

We take all security reports seriously and will respond promptly to verified disclosures.

Contact Us

General
hello@aetherum.ai
Legal
legal@aetherum.ai
Support
support@aetherum.ai
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